CLAIM PROCESS

When it comes to difficult, complex claims A C T will guide you through the claims process and look after your interests from start to finish.

A C T makes it a priority to ensure clients claims are managed professionally, efficiently and settled amicably within a reasonable time frame.

A C T strives to make the claims process as easy as possible for all clients and manages the claim from start to finish.  Our commitment to you is take a hands on approach in all your claims, particularly when there is extra complexity involved.

In the event of  a claim please call your Account Manager directly 24/7, night or day.

EAGLE EYE MAPPING

The frequency and cost of claims has increased significantly for many businesses together with their complexity.

 

We understand this cost and the impact it can have on your business.   We ensure claim handling excellence through Eagle Eye Mapping a Claims Management Tool.   This tool is exclusive to Australian Commercial and Transport Insurance.

Eagle Eye Mapping is best practice when it comes to claim management.

Covering all areas of claim handling including:

  • Claim submission
  • Communication between clients and underwriters
  • Liaising and organizing adjusters and assessors
  • Careful monitoring and reviewing progress
  • Reporting regularly
  • Tracking and payment

Our method of tracking the claims carefully allows them to be expedited quickly and efficiently,  helping you get back to running your business and reducing costs

A C T makes it a priority to ensure clients claims are managed professionally, efficiently and settled amicably within a reasonable time frame.

A C T strives to make the claims process as easy as possible for all clients and manages the claim from start to finish.  Our commitment to you is take a hands on approach in all your claims, particularly when there is extra complexity involved.

In the event of  a claim please call your Account Manager directly 24/7, night or day.